Answers to our most commonly asked questions
If you have questions, comments or concerns you’ll like to discuss with use, we extend our friendly knowledgeable service to you by phone or e-mail. Just give us a call (305.259.5500) and one of our ceiling fan experts will assist you.
Orders
Give us a call at 305-259-5500 or visit one of our partner sites:
www.ceilingfanshoppe.com | www.tropicalfancompany.com | www.californiafancompany.com
We can change the voltage of your fans* if necessary and we can send your order to your freight forwarder for your convenience or ship directly to you.
*Not all ceiling fan models allow for voltage conversion.
Warranty
Warranties vary depending on the brand and model, if it is indoor or outdoor. Warranties range from Lifetime Limited to 5 Years. Please check individual models for warranties.
Our technical support department may be reached at 305-259-5500 to assist you with diagnosing and resolving any technical issues with our products.